has now been in operation over 15 Years
Alphabetical CHECK LIST for when you are renting a Holiday
do advise property owners to update their Availability dates on a regular basis
on the jmlvilas.com web site. If they have not indicated an availability
date, please email them for this information.
Most advertisers provide excellent accommodation details, occasionally they might
have omitted some details, so if you require additional information contact the
owner. In many cases Property owners have their own web site that shows additional
details and if they do have a site you can access this from the featured property
Many advertisers are registered or listed with their country/region’s
Tourist Office and have to comply with the guidelines on standards of accommodation
and facilities & equipment provided.
3) BABYSITTING: If you
require a baby sitter you must ask the Property owner if they have contacts.
4)BREAKAGES: (see also Inventory & Deposit sections below)
Small accidents can happen when you are on holiday. Normally if a renter breaks
glasses, crockery etc they will often find replacements at the local supermarket
and should always advise the owner or agent. If there is a serious breakage -
window - chair etc, the renter should immediately report this to the owner or
5)BICYCLE HIRE: If you need to hire a bike, it might
be advisable to contact the owner when you make your booking as to availability
in the property's area.
6)BOOKING FLEXIBILITY: See No 9 Changeover
Day below as many property owners can accommodate for longer or shorter periods
depending on seasonal demand.
6)CAR HIRE: If you need to hire
a car, sometimes if you book well in advance you can secure a rental at a more
favourable price. Rental prices tend to vary from country to country and from
experience car hire in Spain is a lot cheaper than Ireland. If you want a quote
here to go to our CAR HIRE PAGE
7) CHILDREN: Some
property owners do not accept children under a certain age bracket.
PETS: Many property owners do not allow pets. Always check first before
you book. If
you require more information on taking pets in and out of the UK and Ireland CLICK
9)CLEANING: Many holiday properties provide a cleaning service
and state this on their page on jmlvillas.com. Sometimes they offer daily, weekly
or just end of stay cleaning. In other cases you either have to clean it yourself
or pay additional charges. It is advisable to check when booking.
CHANGEOVER DAYS: The property advertiser will usually advise on our site the
changeover days. In the peak periods these days cannot usually be changed, however
at other times of the year many property owners will be agreeable to changing
the booking period. i.e. Instead of Saturday-to-Saturday - Tuesday to Tuesday.
You will also come across some property owners who will be happy to let the property
for a very long weekend. If this information is not stated you can always email
11) CHECKING IN & OUT: Please make sure you have
the owner or agent's contact details with you - mobile phone/office phone etc
and provide them with your mobile number as well. Sometimes flights are delayed
for example and you should let the key holder know the situation. You should also
agree a check in time with them. With many properties you cannot arrive till after
12 noon, but check the situation out when you make the booking. If you are likely
to arrive out an "unsocial hour" then you might find that you are charged
a fee if there is an agent handling the check in.
When you leave the
property, quite often you have to be out by 10.00 in the morning to allow cleaners
in and normally times will be agreed between yourself and the owner in their Rental
Agreement or correspondence.
12) DEPOSITS: - Initial Deposit &
Damage Deposit: You will normally be asked to put down a deposit at the time
of booking. Sometimes this is non-refundable so please check the details with
the property owner. It is worth well considering taking out Travel
when you make a booking in case you have to cancel your visit.
owners now require a damage deposit to be held throughout your visit. see section
4 above on Breakages
13) ELECTRICITY, GAS & WATER: These
utilities are expensive in most countries and are usually metered (except with
butane gas). You will usually find that these services are included in the rent,
although sometimes the electricity is on meter and you sometimes have to pay additional
charges for heating or heating a swimming pool.
Electric voltages in
most European countries are about the same, however you might need the appropriate
adaptor to use your domestic plug in some countries. You should find out when
you arrive at a property where the trip switch/fuse board is and also if butane
gas is being provided how to change the bottle and where to purchase a replacement.
14) INSURANCE:You should take out adequate travel insurance when you
make your booking in case you have to cancel the holiday. In many cases if you
have an accident at a property, although the Property owner's insurance company
will initially entertain the claim they may also want to pursue your insurance
A property owner's insurance will probably not cover your personal
must make sure that your property is properly covered for holiday lettings. You
should advise the insurance company that it is being let for this purpose. If
you want some further information on quotes follow this link Click
here to go to TRAVEL INSURANCE Remember
if your belongings are stolen and you have the property keys, you could be responsible
for having new keys cut and an agent's time. Keep insured.
INVENTORY: It is normal procedure to have an inventory of the contents that
will be checked in by the local agent or owner. A damage deposit is often held
and then will not normally be returned till after the property has been vacated
and will either be paid back locally or sent to the renter’s home address. You
will often find reference to this and the amount to be paid in the rental agreement.
You should check with the owner as to when you can expect to receive the
deposit back. If can be checked in with your guests.
Either the owner or local
agent should politely point out that if the visitors break equipment, if they
are glasses for example then they should replace, if it is more serious - bed,
window etc, then immediately report it.
16) KITCHENS: We encourage
advertisers on jmlvillas.com to give a description of their kitchen. They
should include an oven (conventional or microwave)They should include an oven
(conventional or microwave), Does it have a dishwasher, washing machine, iron
17) LINEN HIRE/TOWELS/COTS: Before setting off on your holiday
check out the linen hire situation. Many property owners provide linen & bath
towels (but not beach towels) and many of the properties advertised do not have
linen or towels. They would provide pillows, duvets or blankets usually. You can
often hire linen locally, which is a good idea if you are flying. Check with the
property owner when you make your booking. If you require a cot you should find
out if the owner provides these, or if you can hire one or if you have to bring
18) LOCAL FACILITIES: If the owner has not provided
a Property Handbook (see 21 below) please ask for information. Do not forget to
buy a guide book and buy local area maps.
19) LOCAL AGENT:Many
property owners will employ a local agent to check you into the property. This
person (or agency) would most likely be your point of contact if you have problems
at the property. The local agent can sometime arrange linen hire and if the owner
has not left you a Property Information book, the agent can normally tell you
about local shops, restaurants, bars and attractions.
20) PRICES /
RATES: At jmlvillas.com we encourage our clients to keep their prices
updated. Unfortunately not all advertisers do this and in some cases do not submit
their prices. If you are not certain about the information shown, email the owner
for confirmation. You will probably find that you are paying more over bank holiday
periods and in the main summer season.
21) PROPERTY CAPACITY:
Although a property might stipulate it sleeps 6, there is often the possibility
that it can sleep an addition 2 on a sofa bed. Alternatively a property stating
it sleeps 6 might only have 2 bedrooms - the other sleeping capacity being on
the sofa bed. Check the description carefully and if in doubt email the owner
22) PROPERTY HANDBOOK: We advise owners to
leave a ring bound folder with some notes about the property - how the hot water
system works, where the rubbish should be put, information on local shops, restaurants
and attractions etc.
23) RENTAL AGREEMENT: It is normal procedure
to have a rental agreement. In some countries it is the law. It will set out the
terms of the rental - prices, length of let, damage deposit and other conditions.
24) SWIMMING POOLS: Take great care if you are renting a property
with a swimming pool. In France it is now the law to have these fenced as well
as to supervise young children. You will quite often pay an additional charge
for the heating of the pool. Take great care with pools they are not always lined
with tiles and concrete and the lining can easily be damaged by a sharp object.
They are expensive to replace and you could be responsible for paying this if
a member of your party has caused the damage.
Some property owners provide telephones for incoming calls; some have a pay phone
system. If you are taking your mobile on holiday, make sure that you have contacted
the mobile phone provider to allow calls to be made to and from it when you are
not in your home country. Generally you will pay the cost of the call coming from
your home country to where the mobile is being used.
If you do not have
a mobile and there is no telephone at the property and you want friends or family
to contact you in an emergency let them have the owner or agent’s number
26) TELEVISIONS: Many properties provide a television. Quite often it will
only be the local country’s networks. Some properties have satellite systems,
but these systems might not necessarily have programmes in your language. The
BBC made changes to their satellite broadcasting in 2003 and whereas the signal
used to be strong south of the Pyrenees, apparently this is no longer the case
27) WASHING/IRONS: If the property you are going to rent does not have
a washing machine, you should find out from the owner or agent the location of
the nearest laundry or laundrette. You should also check to see if the property
has ironing facilities. If you need to take an iron, there are very neat travel
irons on the market.
28) WCs: Many properties have a septic tank
rather than mains drainage and have narrow gauge pipework. Nothing other than
toilet paper should be put down any WC. You will often find in Greece & Turkey
that you will have to use a separate container for toilet paper. Blockages are
inconvenient and expensive to clear and you could be charged if a specialist is
29) WELCOME PACKS: A lot of properties provide a welcome
pack. Quite often a local agent can arrange for this if required, especially if
you are going to arrive late at night. (Bread, milk, coffee tea etc). In some
case these are included in the prices of your stay, in others it will be an additional
cost. Do not expect to have a
welcome pack as many owners do not provide these
COMPLAINTS: If you are not happy about the letting — Let the owner or agent
know. They might not be able to do anything about it, but often they can. Please
note that the descriptions on the jmlvillas.com web site are put on by the owners
themselves. If you are in doubt about accommodation details always check with
them before you book. jml Property Services takes no responsibilty for any bookings
or agreements made between an advertiser and holiday home renter.
note this guide has been compiled from experience and jml Property Services takes
no responsibility for the accuracy of its content. jml Property Services takes
no resonsibility for any agreements / transactions or arrangements made for any
property advertised on this website and all dealings must be carried out between
advertiser and applicant
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